Systems Administrator

University Arkansas at Little Rock

Little Rock, AR | 06/2019-Present

Manage ITS systems endpoints and SAN to provide continued access and success for students and employees. Manage google suites services administered to campus for groups, interactive inbox, email list. Manage users and employees in AD access and file access on UALR network. Work with a team of admins that solve issue together and take on new projects as they arise.

Network Analyst

Windstream Communications

Little Rock, AR | 04/2019-06/2019

Provided network device configuration for Fiber to the Tower issues in reported areas to provide internet services. Work with remote tech to bring metroNIDs up and test internet connectivity and verify configuration is correct and data traffic reaches ISP. Configure multiple network vendor devices (Cisco, Juniper, Alcatel, Calix, etc.).


Network Administrator

SCA Pharmaceutical

Little Rock, AR | 06/2019 - 2/2020

Support the corporate network infrastructure and troubleshoot network connectivity issues that arise at multiple LR sites that utilize network devices. Maintain network integrity with monitoring software and reviewing configuration of network devices and Servers running VMs. Help with desktop support as needed to alleviate staff shortage of not having help desk staff.




IT Support Specialist

Arkansas Foundation for Medical Care

Little Rock, AR | 06/2016 - 06/2019

Support the corporate information system in the maintenance of computer network systems, equipment, access control system, and camera software. Installs, modifies and repairs computer hardware and software. Provide access to end user support for SDPS system. Provide technical assistance and relevant training and education of computer related functions to system users.

Unified Communication Specialist

Department of Human Services

Little Rock, AR | 06/2015 - 2/2016

Support DHS Skype for Business phone system on the main campus and Behavioral Health Hospital. Create and run seminars to help users better understand and grasp using the technology. Process help desk tickets with phone system issues and updates and phone modifications. Install new phones in departments and maintain support as needed based on user needs.





Network Analyst II

Windstream Communications

Little Rock, AR | 06/2016 - 06/2019

Support the corporate information system in the maintenance of computer network systems, equipment, access control system, and camera software. Installs, modifies and repairs computer hardware and software. Provide access to end user support for SDPS system. Provide technical assistance and relevant training and education of computer related functions to system users.

Questions?

Contact mgray2@ualr.edu to get more information